PRIVACY POLICY

Who We Are

This Privacy Policy applies to offeriqnow.com, operated by Benjamin J. Vigil, a licensed real estate agent and NMLS loan officer. References to "we," "us," or "our" refer to Benjamin Vigil and his affiliated brokerage operations.

Contact: bvigil@buysellcaz.com · 480-466-0780

Information We Collect

Information You Provide

When you fill out a contact form, intake form, or use our OfferIQ or ListIQ tools, we may collect:

• Full name
• Email address
• Phone number
• Property information (address, price, details)
• Financial information (price range, loan type, pre-qualification status)
• Any other information you choose to provide

Information Collected Automatically

When you visit our site, we may automatically collect:

• Browser type and version
• Pages visited and time spent
• Referring website
• General geographic location (city/state level)

AI Chat Interactions

When you interact with our AI analyst team (Amber, Anna, Yvonne, Tim, Elizabeth, or Miki), your chat messages are processed by Anthropic's Claude AI. These conversations are used solely to provide you with real estate information and are not stored by us beyond the active session. Please review Anthropic's Privacy Policy for how they handle AI interactions.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide real estate services
• Deliver your OfferIQ or ListIQ analysis results
• Contact you about properties, offers, and market updates relevant to your situation
• Comply with legal and regulatory obligations as a licensed real estate agent and loan officer
• Improve our website and services

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

• Service providers: Third-party tools that help us operate our business (form processing via Formspree, AI services via Anthropic). These providers are contractually obligated to protect your information.
• Legal requirements: When required by law, court order, or regulatory obligation — including NMLS and real estate licensing compliance.
• Business transactions: If our business is sold or transferred, your information may be included as part of that transaction.

California Privacy Rights (CCPA)

Your Rights

• Right to Know: You may request a list of the personal information we have collected about you in the past 12 months, including the categories of data, the sources, and how it was used.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions (such as legal obligations).
• Right to Opt-Out of Sale: We do not sell personal information. You do not need to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Right to Correct: You may request that we correct inaccurate personal information we hold about you.

How to Exercise Your Rights

To submit a CCPA request, contact us by:

• Email: bvigil@buysellcaz.com
• Phone: 480-466-0780

We will respond to verified requests within 45 days. We may need to verify your identity before processing your request.

Data Retention

We retain your personal information for as long as necessary to provide services to you and comply with our legal obligations as a licensed real estate agent and NMLS loan officer. Real estate transaction records may be retained for up to 5 years as required by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

Third-Party Links

Our site may contain links to third-party websites (YouTube, Anthropic, NMLS, etc.). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our site after changes constitutes acceptance of the updated policy.